Delivery windows
Zadi GO sets up the delivery windows for your business: the days they run, the delivery time from and to, and optional limits on orders and weight. The trip starts at the window start, and every stop is delivered by the window end.
Time windows, smart batching and a verified courier who confirms the job.
Zadi GO sets up the delivery windows for your business: the days they run, the delivery time from and to, and optional limits on orders and weight. The trip starts at the window start, and every stop is delivered by the window end.
Each window has a cutoff, such as "order before 09:00 for delivery 12:00–15:00". A window can close early when it is full or the couriers are nearly full. Zadi GO then offers you the next open window.
When a window closes, Zadi GO builds a plan. It groups drop-offs that are close together into one trip, fills each courier up to their weight, space, parcel and stop limits, and orders the stops so that all of them arrive before the window ends. The Zadi GO team then reviews and publishes the plan.
Add the weight, the size of each parcel and the number of parcels. They make the plan accurate. When details are missing, your business defaults are used.
Only a verified courier linked to your business sees a scheduled order. The courier confirms the task by a deadline (2 hours before pickup by default). If they do not, the Zadi GO team gives the task to another verified courier. The app shows you the courier's badge and code.
From 45 minutes before pickup (by default), the courier gets no new Express offers, so your trip starts on time.
During the trip, Zadi GO predicts the delivery time of each stop every minute. If a stop gets close to the window end, your order shows "may be late", and "late" if it passes it, with the predicted time. Your own system gets an automatic delay update.
If an order misses its window, it shows "missed window — will be rescheduled" and the Zadi GO team moves it to a new window. Your system gets an update when the window is missed, and another one with the new delivery time.
Zadi GO switches the scheduled fleet on business by business. Leave your details or message us on WhatsApp.